How do I clean the furniture?

All products are different – for tabletops and non-upholstered furniture we recommend using warm soapy water and a soft cloth.

Different fabrics have different properties, but we would always advise on wiping any spills up as soon as possible with a damp cloth to prevent marking, then refer to your manual or fabric specification.

You can download our full maintenance and care guide here.

Or call us for more advice: 0161 832 8080

What are the delivery options?

We offer a range of delivery options tailored to your budget and requirements; you can find our delivery guide here.

How long does delivery take?

This depends on the size of your order and location of factories used. As a guide delivery takes approximately 6-8 weeks as items are made bespoke for every project.
However, if you have a time-sensitive project, we can utilise our UK manufacturers where delivery can be as short as 1 week – speak to our team today to discuss your project requirements: [email protected]

What is Banquette Seating?

It’s a bespoke section of furniture which is made to measure and installed by our specialists. It has many different names such as booth seating, booths, bench seating and fixed seating.
It is always made bespoke and has almost endless options. For further information, see here:

Fixed Seating
The Fixed Seating Process From Start To Finish

Are we able to try before we buy?

You can try a wide range of products by visiting our showroom in the heart of Manchester City Centre, open from 8:30am to 5:00pm. We also have a library of fabrics and finishes to make choosing your scheme as easy as possible, call us to book a showroom appointment today on 0161 832 8080.
 
Telegraph Showroom (by appointment only):

14-18 Tib Lane,
Manchester,
M2 4JB


Do you hold items in stock?

As each project is bespoke, we don’t tend to hold stock as everything is made to order. However, if you need items on a short lead time, we can supply furniture in as little as one week from our UK manufacturers-  talk to the sales team today who can advise on your best options.

Do you provide a Project Manager?

Yes! We have an internal Project Manager who will oversee your project from beginning to end. Whilst on site Lewis will answer any questions you have as well as running a tight ship on the delivery team ensuring you’re happy with the quality of service and products from beginning to end.

Can you ship abroad?

Yes! We’ve completed projects all over the world including America, UAE, Japan and further afield.

What’s the order process?

1.     Our sales team will discuss your project requirements with you and collect any relevant documents (drawings, FF&E schedules, imagery etc).
2.     Quotation provided.
3.     All details confirmed including finishes, fabrics, and delivery schedules.
4.     Order Confirmation accepted.
5.     Invoice provided and deposit paid.
6.     Order processed.
7.     Our project management team will contact you to schedule delivery and installation.

Still got questions?

Get in touch with us here and one of our expert team will get back to you shortly.

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